I came back from vacation and found my phone dead. I attempted to call the GTE Hawaiian Telephone repair service on my cellular phone, but could not call the 611 repair number. All I could get was the local cellular provider. I ended up having to go out at 10:30 p.m. to look for a pay phone, and once I was connected, I had to wait 20 minutes to get someone. I called HawTel, but they had no number to give me. Can't they provide a seven-digit number? How to call GTE repair
depends on cell providerThe solution, according to your cellular phone company, VoiceStream Wireless, is to call 1-411 and ask to be put through to GTE Hawaiian Tel's repair service, said spokeswoman Yvonne Yanagihara.
For other readers, it depends on who your vendor is, said HawTel spokesman Calvin Tadaki.
If you're hooked up with GTE Mobilnet or GTE Wireless and call 611, you will be patched through to GTE's residential repair line.
If you dial Star-611, you get the cellular phone repair service.
For other cellular phone users, it depends on how the dialing scheme has been set up, Tadaki said. "Most cellular phone calls end up going to the land line into our network. That's already been negotiated as far as accessing our network."
There is a tree that is overhanging two lanes in Halawa, at 99-452 Ulune St. I contacted the city two times, but nothing is done. This is an accident waiting to happen, either with a windy day or high trucks and buses hitting the branches. You didn't indicate who you called. Call police at 911, if you haven't already done so.
It depends on whose tree is involved, but police can make an immediate assessment as to whether or not the trees are indeed a traffic hazard, said George Souza, a complaint officer with the city Office of Information and Complaint.
If the trees are on private property and affecting traffic, the owners can be cited and asked to make the trims.
If they are city-owned trees, crews from the city parks department would be notified and would be responsible for cutting them back, Souza said.
To Gail of Nanakuli. My car stalled on Farrington Highway at 7:30 a.m. Oct. 3 as I was taking my children to school. It was drizzling, but the kids didn't want to be late. So we started walking to the school, two miles away. It was dangerous and other people drove by, but Gail pulled up in her pickup truck and got the kids to school on time. She then drove me back to my car without expecting any compensation. -- G. Reyes Mahalo
To Officers Diane Lim Lee and Yamada. On Oct. 3, I was struggling in the rain to replace my blown tire on the H-1 near Sixth Avenue when they stopped to offer their assistance. Their kokua saved an elderly motorist much time and expense. -- N. Kikuta Mahalo
To the woman driving a silver Toyota who cut me off at Queen Street and Ala Moana Thursday evening Oct 16. As you passed my motorcycle, you were applying makeup with one hand and talking on your cellular phone with the other. How much attention were you paying to traffic? Another few inches and I would have been ejected from my seat and thrown over the top of your car. Auwe
To Mr. Pat Allen and Mr. Bill Craft for assisting us on Oct. 3 when our car stalled on Pali Highway, in an area where there are no telephones. Mr. Allen stopped and called AAA for us on his cellular phone, and Mr. Craft towed our car, helped us find a garage and got us home. -- I. Ito. Mahalo
